Welcome to Ember Realty! We’re excited to partner with you in managing your property. See below for more details regarding on-boarding and getting started with Ember Realty!
As part of the onboarding process, you'll receive access to your Owner Portal, where you can easily navigate important features such as viewing financial statements, tracking maintenance requests, and staying up to date on your property’s performance. You'll also be asked to pay a $500 property reserve fund, which helps cover any unexpected expenses.
Renting your home is much like marketing a product—it needs to be presented in a way that appeals to the right renter. While your furnishings and décor reflect your personal style and preferences, it’s essential to stage your home in a way that attracts potential renters and allows them to envision themselves in the space.
Getting Started and Prepping Your Home
Owners should avoid cleaning or moving items while the photographer is present. If necessary, our team can arrive early to ensure the home is fully prepared. Photographers may make minor adjustments to improve the composition of a shot, but they are not responsible for cleaning or staging the home.
If the property is vacant, it should be thoroughly deep cleaned, and all personal items must be removed from the property, including closets and sheds, before photographs are taken. Please store any unnecessary items or clutter in the garage or extra closets prior to the photoshoot.
Pre-Photography Home Preparation Checklist
This checklist ensures your home is ready for professional photography, creating a clean, inviting space that appeals to potential tenants.
Exterior Front Preparation
Exterior Backyard and Pool Preparation
This preparation ensures that the exterior front and backyard, including the pool area, are clean, well-organized, and ready for professional photography, highlighting the beauty and functionality of the outdoor spaces.
Kitchen Preparation
Dining Room Table Preparation
By following these detailed steps, your kitchen and dining room will be staged to create a clean, spacious, and visually appealing atmosphere, enhancing their attractiveness in professional photographs and for prospective tenants.
Living Room Preparation
Declutter Surfaces: Remove stacks of magazines, papers, mail, and other miscellaneous items from all surfaces, including coffee tables, side tables, and bookshelves. Keep surfaces clean and minimal to create a spacious, inviting atmosphere.
Simplify Fireplace Mantel and Hearth: De-clutter the mantel and hearth by limiting decorations to no more than five carefully chosen items, including artwork or decor. A clean, organized mantel helps highlight the fireplace as a key feature of the room.
Clean the Fireplace Interior: If your fireplace is visible in photos, ensure the interior is cleaned of any ashes or debris for a fresh, tidy appearance. Consider arranging logs or a fire starter set for added aesthetic appeal.
Fluff and Arrange Pillows: Arrange and fluff pillows on couches and chairs to make the furniture look comfortable and inviting. If possible, add bright or contrasting pillows to create visual interest and a pop of color.
Remove Children’s Toys and Personal Items: Clear the space of children’s toys, pet accessories, and other personal items that may distract from the overall aesthetic. These items should be stored out of sight, either in closets or storage bins.
Furniture Arrangement: Ensure all furniture is arranged in a way that promotes flow and openness in the room. If possible, pull seating away from the walls to create a more intimate and balanced layout.
Open Window Treatments: Open blinds and curtains to let in as much natural light as possible. Natural light makes the space appear larger and more inviting in photos.
Hide Electronics and Cords: Tidy up any visible electronic devices, cords, or remotes. Consider storing them in drawers or bins for the duration of the photoshoot to minimize visual clutter.
Dust and Clean: Dust all surfaces, including shelves, picture frames, and the TV stand. Wipe down all furniture to ensure it’s clean and dust-free, giving the room a polished look.
Highlight Unique Features: If the living room has unique architectural elements like exposed beams, large windows, or built-in shelving, ensure they are clean and uncluttered so they stand out in photos.
By following these steps, you’ll create a living room that feels clean, bright, and welcoming, allowing potential tenants to visualize themselves in the space
Master Bedroom Preparation
Guest/Kid Bedroom Preparation
Following these steps will ensure the master bedroom, guest/kid bedrooms are presented in their best light, making them appear clean, spacious, and ready for professional photography.
Bathroom Preparation
Pets Preparation
By following these steps, you’ll ensure that the home appears clean and pet-free, making it more appealing to a wider range of potential tenants in the photographs.
Hiring Ember Realty
You can always hire Ember Realty to prep your home on your behalf. We will work closely with our vendors in order to get your home ready to rent. Just let us know and will be happy to help.
Once the property in prepped, cleaned, repairs made, and photographs taken, we will be ready
We collaborate with several professional real estate photographers to ensure your property is captured in the best light, creating stunning visuals that impress and attract potential renters.
In addition to using professional photographers, we create a 3D virtual tour and detailed floor plan, allowing prospective tenants to explore the property from anywhere. This streamlined, immersive experience accelerates the rental and showing process, helping to minimize your vacancy rate and attract quality tenants quickly.
Once the photos and 3D tour are completed, we will initiate the marketing process by syndicating your property to over two dozen of the most popular real estate websites, maximizing exposure to attract the best potential tenants. In addition, your property will be featured in our bi-monthly newsletter and promoted on our social media platforms, further enhancing visibility and reach.
ApartmentAdvisor
Rental Beast
RentalSource
Dwellsy
Rentler
Realtor.com
Move.com
Apartment List
Apartments.com
ApartmentHomeLiving
Forrent.com
ApartmentFinder.com
Apartamentos.com
Zumper
Padmapper
Movoto
Rentals.com
Apartmentguide.com
RedFin
Rent.com
CollegePads
Trulia
HotPads
Zillow
Our tenant screening is like detective work - thorough and insightful! We dive deep into verifying incomes to ensure tenants can comfortably cover rent, while peering into rental histories to spot the superstars. Background checks? We've got those covered, turning every stone for your peace of mind. And for our furry friends, our pet screening is like a friendly pat-down, making sure they're the perfect match for your place. With us, it's not just about finding a tenant; it's about securing the right tenant for a happy, hassle-free home.
These policies are designed to establish a clear and efficient working relationship between the property management company and property owners, ensuring that all parties understand their responsibilities and the standards of service provided.
Owners must choose a specific management plan (Basic or Ultimate) and are subject to the terms, including fees and services provided under each plan.
A setup fee of $199 is applicable for properties with existing tenants at the time of signing up for our services.
For those not on the Ultimate plan, property inspections are available at a charge of $85 per inspection.
You have the flexibility to cancel your service at any time with a 30-day notice. Should you choose to cancel before securing a tenant, please note that you will be responsible for the costs associated with marketing your property.
Ensuring a positive tenant experience is crucial. To ease the stress of moving, we perform a comprehensive turnover checklist before move-in, eliminating surprises. Our move-in condition video report captures the property’s state before and after tenancy, reducing disputes over damages during move-out. We’re so confident in these reports that we manage deposit disputes at no cost (legal representation expenses not included). This unique service is only $85 per report, unmatched by others in the industry.
Our leasing fee covers various services, including marketing, tenant screening, property walkthroughs, documentation of move-in conditions, showings coordination, applicant screening, and lease document signing. If you’re residing in the property during the marketing phase, we offer a 25% discount for assisting in showing the property to a tenant who subsequently signs a lease.
Owners are responsible for approving maintenance and repair costs above a certain threshold, as outlined in their service agreement. Emergency repairs may be conducted without prior approval to protect the property and its occupants.
We’re equipped to manage all your maintenance needs around the clock. We charge our cost plus 10% to handle every aspect of the maintenance, including 24-hour on-call, bids, follow-up, inspection of work, negotiations, and payment of bills. With our in-house maintenance department, we ensure prompt tenant service and tackle those challenging, hard-to-outsource tasks. This 10% fee is waived if you are subscribed to the Ultimate plan.
If you plan to keep your property listed for sale while we market it for rent or rent-to-own, there will be a one-time $250 setup and marketing fee. Please note that this requires approval from your listing agent.
If you’re not subscribed to the Ultimate plan, we offer property inspections at a charge of $85 per inspection.
The Ember Realty will conduct comprehensive tenant screening, including background checks, income verification, and rental history, to ensure quality tenancy.
Disclaimer: Ember Realty follows all Federal, State, and Local fair housing rules and regulations when it comes to screening and selecting tenants.
Ember Realty will handle all aspects of rent collection, including setting up payment methods, issuing reminders, and taking appropriate action in cases of late payment.
Owners will receive regular financial reports detailing income, expenses, and net profit from their rental property.
Owners are required to maintain adequate property insurance, including liability coverage. Proof of insurance must be provided at the time of signup and add Ember Realty as an additional insured member to your policy.
Owner’s that choose the Ultimate plan will received $1,000,000 in General Liability in addition to their current home owner/landlord policy.
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